Contact Support

Need personalized help? We're here for you!

Before Contacting Support

Please try these first:

1. Check the FAQ
2. Read Troubleshooting
3. Review Common Issues
4. Ask the Community

Support Channels

Community Support (Free)

• Post on Nostria with #NostriaHelp
• Ask in communities
• GitHub discussions
• Community forums

Premium Support

• Email support
• Faster response times
• Direct assistance
• Priority handling

Get Premium →

Reporting Bugs

Found a bug? Help us fix it:

1. Check if it's already reported
2. Go to GitHub Issues
3. Create new issue with:
   • Clear description
   • Steps to reproduce
   • Expected vs actual behavior
   • Screenshots if applicable
   • Browser/OS version

Feature Requests

Have an idea?

• Post on Nostria with #NostriaFeature
• Open GitHub issue
• Discuss with community
• Vote on existing requests

Privacy Note

• Never share your private key
• Even with support!
• We'll never ask for it

Response Times

Community: Varies (usually quick!) Premium: 24-48 hours Bugs: Prioritized by severity

We're here to help make your Nostria experience great! 🌟